All Charter Payments are non-refundable. Charters can be rescheduled up to one calendar year if the below criteria are met:
More then 15 days prior to booking of Sail booked:
Customers can reschedule their sail for up to one calendar year.
Less Then 15 Days Prior to booking:
No rebooking and no refund.
Please arrive 15 minutes early. If you are a no show there will be no refund and no possibility to re-book your sail even if you call ahead to say you are running late.
Terms and Conditions:
Length of time for each sail is flexible in nature due to tides, winds and other weather conditions. Every effort will be made to adhere to the sailing schedule however, SailawayNY cannot be held responsible for sails that end earlier or later than scheduled.
Every possible effort will be made to go sailing on your scheduled date and time, however Mother Nature can shake things up a little bit, such as with Hurricane Sandy. For safety reasons SailawayNY reserves the right to cancel any sail due to adverse weather conditions. Adverse conditions include but are not limited to: excessive winds (to be determined by the Captain of the vessel), thunder and lightning storms and other extreme weather warnings issued by The National Weather Service. If we decide to cancel the charter, you may reschedule any time within a year from the original booking.
SailawayNY cannot be responsible for last minute mechanical failures. Our Vessel is maintained to very high standards but it is a mechanical object and mechanics can fail at the last minute.
Cancelled sails to due to adverse weather conditions or mechanical failure will receive an email voucher valid for one calendar year. No refunds will be issued.
Please note that sailing will occur during the following conditions: Rain, cloudy skies, cold or hot temperatures and humid conditions.
Passengers under the age of 16 must be accompanied by a parent or guardian and are required to wear a life jacket.
SailawayNY has a zero tolerance for illegal drug usage or possession. The Captain of the vessel is required to immediately notify the Coast Guard if drugs or paraphernalia are discovered on board. Possession of a Medical Marijuana card does not allow it’s possession or use on board, nor does it mitigate the Captain’s responsibility to alert the Coast Guard.
TERMS & CONDITIONS
SailAway NY collects any Personal Information regarding a specific person. This information includes, but is not limited to name, address, telephone number, email address, birth date, information about the person’s activities and purchases. This also includes sensitive information, such as your credit card number.
THE INFORMATION WE GATHER
At SailAway NY we collect and store your personal and transactional information in our customer database. This information is used to process your transactions, and cater to your customer service requests. You may also receive both printed and electronic communications from us about new products, discounts, and special promotions.
AGGREGATE DATA AND INFORMATION USAGE
Along with personal information, we collect and store records about the products purchased pages viewed by all visitors to our website. This data is aggregated to provide us with specific shopping trends on our website. Our Web servers automatically collect information about each visitor who requests SailAway NY Web pages, including your computer’s IP address. Through the use of this information, we are able to tailor a unique shopping experience for our customers.
CLICK-STREAM DATA AND COOKIE TECHNOLOGY
Click-Stream information is used to process your order and ensure delivery to you. This information will allow us to see how what pages are visited and what features are used. In addition, this information is aggregated to disseminate current shopping trends of our consumers. This information will not reveal your identity or be linked to you personally. SailAway NY may also utilize cookies to analyze data as well. Any information that these third parties collect via cookies and action tags is completely anonymous. We use this information to complete, analyze and support your purchases from SailAwayNy.com and use of the SailAwayNy.com web site to comply with any requirements of law and to determine the commissions for our Affiliates. This information may be provided only to our staff and any third-party involved in the completion of your transaction.
EMAIL SUBSCRIPTION PREFERENCES
Providing SailAway NYyour e-mail address opts you in to receive SailAway NY e-mail newsletters. You may choose at any time to discontinue receiving e-mail newsletters by opting out or unsubscribing. SailAway NYwill not rent, sell or give your e-mail address to any other organization for the purposes of marketing or solicitation. SailAway NY will need to supply your e-mail address to specific service providers who deliver e-mail on our behalf. However, third-party service providers are contractually prohibited from using your information for any purpose other than in accordance with the terms of their agreements with SailAway NY.
*Please note: You may be contacted by email, mail, or telephone regarding any placed order on SailAwayNy.com
COMMUNICATIONS FROM LIFTED RESEARCH GROUP OTHER COMPANIES
SailAway NY uses third-party companies to help us provide products and services to you, to assist in market research, to manage personal and sensitive information, or to fulfill promotions and communicate with you. SailAwayNy.com is not responsible for privacy practices of these companies. All companies that work with SailAway NY are restricted from using any information in any manner other than providing you with the products and services available from SailAway NY.
SailAway NY will release account and other personal information when we believe release is appropriate to comply with the law, or protect the rights, property or safety of SailAwayNy.com, our users or others.
By using the SailAwayNy.com web site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version. We may change our Privacy and Security Policy by posting a new version of the policy on this page, which it is your responsibility to review frequently