Frequently Asked Questions
Find answers to common questions about our yacht charter services
Frequently Asked Questions
Are there any hidden fees?
No. All fees are clearly displayed before checkout. Additional costs may apply for dockage fees, catering, beverages, or extra crew for larger parties.
Is there space for food, drinks, or luggage?
Yes. Storage varies by vessel size—larger yachts offer more room for personal items, food, and drinks.
Do you offer catering?
Yes. Catering options can be selected at checkout. Once chosen, a team member will contact you to confirm details and customize your experience.
Is there parking available?
Yes. Chelsea Piers has a convenient parking garage, and street parking is free on Saturdays and Sundays.
Can the yacht pick up at other docks?
Yes, alternate pickup locations are available upon request.
What time should we arrive?
Please arrive at least 15 minutes before departure. Private charters may leave earlier if you are ready. If there is another booking after yours, late arrival may shorten your cruise time.
Can we bring our own food or alcohol?
Outside alcohol is allowed for guests 21+ at a rate of $25 per person. Outside food is welcome unless catering is booked.
What is your cancellation policy?
All bookings are non-refundable. If unsafe weather conditions occur, a rain date will be provided and may be scheduled for the current or following season.
Do you provide seasickness remedies?
Yes, Dramamine is available onboard.
How far in advance should we reserve?
Availability is limited and peak times book quickly—early reservations are highly recommended.
Should we tip the crew?
Yes. A gratuity of 18% is customary for great service and is shared among the entire crew.
Do you offer rain insurance?
Yes. Optional rain insurance is available for $150. It can be activated the day before your charter. Since forecasts are unreliable far in advance, we recommend deciding closer to your booking date.